TheFootersEdge.com Return Policy
TheFootersEdge.com is very proud to offer 4X’s Buyer Protection which is an amazing free service with all orders placed through the thefootersedge.com website but which do not apply to orders placed over the phone.
Shop with Confidence knowing that your purchase is protected in the following ways :
Price Match Guarantee
Terms of Service Guarantee
Identity Theft Protection
This service is FREE with your website order and is back by Trust-Guard.com
In addition, we have industry leading guarantees for our products that give you an additional layer of confidence. Please see our individual guarantees on each of the product pages.
TheFootersEdge.com and BArefoot International Refund and Return Policy is as follows:
All discrepancies must be reported within 7 working days. This means errors in the order or package damage must be reported by email to [email protected].
Any unused and unopened products that are returned within 30 days are eligible for a full refund if they are returned in “as new” condition. This will be determined upon receipt of the products by the shipping department at Barefoot International.
Customers are responsible for return shipping unless we shipped the wrong items.
Any returns that do not meet the requirements above may be returned and are subject to a 20% restocking fee on any products that have been opened that must be inspected and repackaged.
No returns will be received that do not have an RA# (Return Authorization number) given by TheFootersEdge.com:
1. Fill out the form below https://www.thefootersedge.com/contact-us/ requesting an RA# and the reason for your return.
2. You’ll be emailed an RA# (usually within 48 business hours) with directions for returning your products
The RA# MUST be very visible on the outside of the box. You will need to ship it to:
Returns Department RA#
3879 N. Richards Street
Milwaukee, WI. 53212
3. After Barefoot International Receives your return, they will call us to confirm that it was returned and is in good condition. We will then credit your card for the merchandise minus 20%.
Please use tracking number to confirm that Barefoot International has received it and then feel free to call us and we will try to expedite your credit.
Our goal is to keep you a happy customer for life so we do not want to rely on technicalities, but we have to start somewhere 🙂 THIS is also the reason we have added our FREE 4X’s Buyer Protection.